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How vouching works

Only people who live in the building can join its union. Neighbours make sure of that in person, by vouching for each other. Landlords and letting agents can't get in, because nobody will vouch for them.

These are the usual numbers. Each union can change them in its constitution, by referendum.

From signing up to joining

Anyone can sign up, but you only become a member once 2 members have met you and confirmed you live in the building. Until then, the only thing you can see is the vouching bulletin, where you arrange to meet.

The steps from signing up to becoming a member: Sign up from your building's link or QR code; Confirm your email address; Vouching opens when 3 tenants have signed up; Arrange to meet a member in person on the vouching bulletin; They scan your personal QR code and confirm you live here; Repeat until 2 members have vouched for you; You're a member of the union. 1 Sign up from your building's link or QR code 2 Confirm your email address 3 Vouching opens when 3 tenants have signed up 4 Arrange to meet a member in person on the vouching bulletin 5 They scan your personal QR code and confirm you live here 6 Repeat until 2 members have vouched for you 7 You're a member of the union

Vouching in person

Everyone waiting to join has a personal QR code on their dashboard. Meet somewhere shared, like the entrance or a communal room, and show your code to a member. They scan it with their phone's camera, check it's really you, and confirm that you live in the building.

Sam, who is waiting to join, shows the personal QR code on their phone. A member scans it, and their phone asks them to confirm Sam lives here. Confirming records 1 of 2 vouches. Sam's phone Personal code, on the dashboard scans Member's phone Vouch for Sam I confirm Sam lives here Vouch recorded: 1 of 2

Each vouch has to come from a different member. When 2 members have vouched, you become a member straight away and can see everything the union shares.

Who can vouch

A new union has no members to vouch for anyone, so it starts differently. Once 3 tenants have signed up and confirmed their email, they can vouch for each other. When 3 people are members, the union is up and running, and from then on only members can vouch.

While the union has fewer than 3 members, any tenant who has confirmed their email can vouch. Once 3 are members, only members can vouch for new neighbours. While the union is starting fewer than 3 members Any tenant who has confirmed their email can vouch once 3 are members From then on Only members can vouch for new neighbours

When you can't vouch

You can't vouch for:

  • yourself
  • someone in another building
  • the same person twice
  • someone who hasn't confirmed their email yet
  • someone who is already a member
  • someone members removed from the union by referendum

Vouch safely

  • Only vouch for someone you've met and know lives in the building. If you're not sure, don't.
  • Meet somewhere shared, not inside someone's flat.
  • Don't post flat numbers or phone numbers on the vouching bulletin. Anyone who has signed up can read it, including people who haven't been vouched for yet.
  • Never vouch because a landlord, agent or building manager asked you to.

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