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How the platform is run

A few administrators keep Untitled Unionisation Platform running. They can see how much it's used, and they tidy up accounts and unions nobody uses. They can't see who you are or what your union says.

Who the administrators are

Administrators run the platform, not your union. They aren't union officers, have no vote and no say in any union, and can't post, send mail or change anything a union has decided.

Nobody can make themselves an administrator from the website. It can only be given, or taken away, by someone with access to the server.

What administrators can and can't see

The admin area shows numbers, never people. Administrators can see:

  • each union's name and building address, since that's what identifies the union
  • when each union started, and when it was last active
  • counts of members, posts, mail, referendums and so on
  • how many times QR codes have been scanned

The admin area never shows:

  • members' names, email addresses, phone numbers or flats
  • anything a union has written: bulletins, discussions, replies, polls or mail
  • who vouched for whom
  • how anyone voted. Votes are secret, and only totals are stored.
  • who scanned a QR code

To keep the platform working, administrators can access the database directly, and only do so when they need to. The privacy policy explains what's stored.

What's measured

This is what the admin area's front page looks like. The numbers here are made up.

Example: the admin area's totals
Unions
12
Members
184
Waiting to be vouched for
9
Accounts
231
Active unions (last 30 days)
8
Inactive unions (nothing new in 30 days)
4
Join codes scanned
143
Vouching codes scanned
201
Campaign leaflets scanned
37
Demo codes scanned
58
All QR code scans
439

Below the totals is a row for each union:

Example: a union's row
An example union's usage numbers
Union Members Waiting Bulletins Discussions Mail sent Referendums QR scans Last active
Example Court Tenants' Union Started 3 Mar 2026 24 2 31 12 6 4 57 2 days ago

What each number counts

Members
Tenants who have been vouched for and haven't left.
Waiting
Tenants who have confirmed their email but haven't been vouched for yet.
Accounts
Everyone who has signed up, including people who haven't finished.
Bulletins and discussions
How many have been posted, not counting the "Arrange vouching" bulletin every union starts with. Never what they say.
Mail sent
Emails the union has sent to landlords and agents, once members approved them.
Referendums
How many have been proposed. Each union's page also shows how many are being voted on, and its policies and roles.
QR scans
How many times a code was opened from a phone, counted once per browser. Which code and when, never who.
Last active
The newest bulletin, discussion, mail, referendum or sign-up.
Active and inactive
A union is active if any of those happened in the last 30 days. New unions count as active for their first 30 days.

These numbers show whether the platform is working for tenants: whether people who sign up get vouched for, whether unions keep talking, and which flyers bring people in.

Cleaning up

Accounts that never finished signing up, and unions nobody uses, are removed so the platform doesn't keep people's details for no reason. Nothing is ever deleted without warning, and logging in always stops it.

What gets cleaned up

Clean-up rules
What When
Unconfirmed accounts The email address wasn't confirmed within 7 days
Unfinished sign-ups The email was confirmed but no building or flat was chosen after 30 days
Never vouched for In a union that has members, but not vouched for after 90 days
Abandoned unions No members, and nobody has signed up for 90 days

Administrators' own accounts and the demo union are never cleaned up. Administrators can also close a single union, using the same steps.

How it works

An account or union matches a clean-up rule. An administrator emails everyone it covers, who then have 7 days to log in. If anyone logs in, nothing is deleted and the warning ends. If nobody does, an administrator can delete it; a union's members are sent its records first. 1 An account or union matches a clean-up rule 2 An administrator emails everyone it covers 3 They have 7 days to log in Did anyone log in? Yes No Kept Nothing is deleted and the warning ends Can be deleted An administrator chooses to delete it Deleted A union's members get its records first
  1. Email. An administrator emails everyone the rule covers. The email says why, and that logging in within 7 days keeps their account. For a union, everyone with an account in it is emailed, and any one of them logging in keeps the whole union.
  2. Wait. For 7 days nothing can be deleted. Logging in, or still being logged in on a device, cancels the warning straight away.
  3. Delete. After 7 days, an administrator can delete whoever hasn't come back. They choose to: nothing is deleted automatically. To delete a single union, they have to type its name, twice: once to email its members and again to delete it.

This is what an administrator sees on the clean-up page partway through:

Example: the clean-up page

Unconfirmed accounts

Accounts that didn't confirm their email within 7 days.

3 emailed, waiting until 11 Nov or later

Email 2 account holders Delete 1 account that didn't log in

Abandoned unions

Example House Tenants' Union
Started 2 Feb 2026, 2 people
Emailed, waiting until 11 Nov
Sample Mansions Tenants' Union
Started 9 Jan 2026, 1 person
Ready to delete

What happens when something is deleted

  • An account: its details, sessions, vouches, voting records and roles are deleted. Anything they wrote stays in their union, shown as written by a former member, because other members rely on it.
  • A union: everything in it is deleted, with its tenants' accounts. Before that, every member is emailed a copy of its records: a PDF for each section, from the constitution to its mail, with landlord contacts as spreadsheets. The download link works for 30 days. If the copy can't be made, the union isn't deleted. See the email members get.

Members get the same copy of the records when they leave, are removed by referendum, or delete their account. Every clean-up is logged with the administrator who did it.

Questions, or think something was deleted by mistake? Give feedback.

Give feedback

Tell us what you think, suggest something, or report a problem. You can also raise a concern about how we handle your personal data: see the privacy policy.

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